Is there a free plan?
Yes, and it does not expire. The free plan publishes 1 live site on a droply.id subdomain with 25 MB of storage, and needs no credit card. Free sites carry a small “made with Droply” badge and are served with noindex, so they do not appear in search results. Both of those lift on any paid plan.
Do I need a credit card to start?
No. You can sign up, upload a file, and get a live HTTPS link without entering any payment details. A card is only asked for at the moment you choose a paid plan.
Can I change or cancel my plan later?
Yes, from the billing screen in your dashboard, at any time and without contacting support. An upgrade applies immediately. A cancellation keeps your plan running until the end of the period you have already paid for, and then drops the account to the free plan rather than deleting anything.
What currency will I be charged in?
Prices are listed in US dollars. Cards issued in Brazil are charged in Brazilian reais at the listed BRL price for the plan, because a Brazilian card cannot be charged in USD by our payment processor. The currency is decided by the card, not by the country you are browsing from, and it is shown on the checkout screen before you pay.
Do you offer refunds?
First-time subscribers can request a full refund within 14 days of their first paid charge by emailing [email protected]. After that window, and on renewals, fees are not refundable, and we do not pro-rate partial periods or downgrades. Non-waivable consumer rights are unaffected, including the 7-day right of withdrawal for consumers in Brazil.
What happens if I go over my visit or bandwidth limit?
Nothing is deleted and you are never billed for overage. Once an account passes its monthly limit, its sites serve a notice page instead of the content until the next monthly window opens or the plan is upgraded, at which point the original site is republished automatically at the same URL. Limits are counted across the whole account, not per site.
How many times can I publish per day?
Each plan carries a daily publishing allowance, listed in the comparison table above and counted over a rolling 24-hour window rather than reset at midnight. It exists to stop automated abuse, not to ration normal work. Editing and republishing a link-in-bio page from the builder does not count against it.
Which plans include custom domains?
Custom domains, with automatic SSL certificates, are included on Pro, Business and Enterprise. Every other plan publishes to a droply.id subdomain, which is free and served over HTTPS.
Will my site show up in Google?
Sites are indexable by search engines on Starter, Pro, Business and Enterprise. Free sites are deliberately served noindex, nofollow at the edge. That is an anti-spam control rather than an upsell: it is what keeps the shared droply.id domain worthless to link farms, and so keeps it reputable for everyone hosted on it.
