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Droply — Terms of Service

Effective date: June 21, 2026 Last updated: June 21, 2026

These Terms of Service ("Terms") are a binding agreement between you ("you", "your", or "Customer") and Droply ("Droply", "we", "us", or "our"), the operator of the Droply no-code static hosting platform. They govern your access to and use of the Droply dashboard, marketing site, public API, integrations, and all related services we make available at droply.host (the "Platform"), together with the hosting and serving of your content on subdomains of droply.id and on connected custom domains (collectively, the "Service").

By creating an account, clicking "I agree" (or similar), publishing content, or otherwise using the Service, you agree to these Terms, our Acceptable Use Policy, our Privacy Policy, and our DMCA Policy, each of which is incorporated by reference. If you do not agree, do not use the Service.

[ASSUMPTION: Legal entity & registered address] These Terms are entered into with [ASSUMPTION: Droply legal entity name, e.g. "Droply, Inc." or the sole proprietor/company name], located at [ASSUMPTION: registered business address]. Confirm and insert the operating entity and address before launch.

1. Acceptance, eligibility, and age

1.1 Acceptance. By accessing or using the Service you confirm that you have read, understood, and agree to be bound by these Terms. If you use the Service on behalf of an organization, you represent that you are authorized to bind that organization, and "you" includes that organization.

1.2 Capacity. You must be old enough and legally able to form a binding contract in your jurisdiction.

1.3 Minimum age. You must be at least [ASSUMPTION: 16 years old (to align with GDPR Article 8 defaults); some jurisdictions require 13 or 18] to create an account. The Service is not directed to children, and we do not knowingly collect personal data from children below the applicable age. If we learn that an account belongs to someone under the minimum age, we may suspend or delete it.

1.4 Geographic / sanctions eligibility. You may not use the Service if you are barred from doing so under applicable export-control or sanctions laws, or if you are located in, or are a national of, a country or region subject to comprehensive sanctions. [TO CONFIRM: specific sanctions/OFAC compliance posture and any restricted territories.]

2. Description of the Service

2.1 Static hosting only. Droply is a no-code platform for hosting and sharing static files and websites. You upload a single HTML file, a ZIP archive of a static site, a PDF, an image, or an office document, choose a name, and we serve it over HTTPS. We host pre-built static output only.

2.2 We never run your server-side code. Droply does not execute server-side user code of any kind (for example PHP, server-side rendering, application back-ends, or build steps). Frameworks (such as React, Vue, or similar) are hosted only as their pre-built static output. The Service is not a general-purpose compute, application-server, or back-end hosting platform.

2.3 How serving works. Each project ("Site") receives a unique subdomain on droply.id (3–63 characters, lowercase letters, numbers, and hyphens; certain reserved names are not available). Eligible paid plans may also connect custom domains (see Section 9). Visitor traffic to your Sites is served directly from our edge infrastructure and is not routed through the dashboard application.

2.4 Deployments are immutable; pointer flip. Every upload creates a new, immutable, versioned snapshot ("Deployment"). Updating a Site does not edit files in place — it creates a new Deployment and atomically switches the live "current" pointer to it (a "pointer flip"), keeping your live URL stable. You can roll back to a recent Deployment where available, subject to the retention described in Section 8.

2.5 Optional Site features. Depending on your plan, you may enable features such as single-page-app (SPA) fallback routing, email lead-capture forms, QR codes, an online editor, and analytics. Directory listings are disabled, and dotfiles/hidden files and path-traversal requests are blocked at the edge as security measures.

2.6 Free-tier banner. On free and non-banner-removing plans, we inject a small "powered by Droply" banner at serve time. The banner is added dynamically at the edge and is never written into your files; it is removed automatically when you upgrade to a plan that includes banner removal.

2.7 Features we do not currently offer. Site-level password protection is not active and is not currently enforced anywhere in the Service. Although an underlying configuration option exists, the edge enforcement gate is not deployed, so password protection is unavailable on every plan regardless of any marketing or plan description, and you must not rely on it to keep content private. Treat anything you publish as publicly accessible. We provide no uptime, availability, or service-level guarantee (see Section 13).

2.8 First-party AI. We use a third-party AI provider (Anthropic / Claude) only to help us generate our own first-party blog and marketing content. We do not currently send Your Content (your account data, uploaded files, or Site content) to any AI provider, and we do not use Your Content to train AI models. If we introduce any user-facing AI feature, we will update these Terms and the Privacy Policy first.

3. Accounts, security, and responsibility for activity

3.1 Registration. You may create an account with an email address and password, or by signing in through a supported single-sign-on (SSO) provider — Google, GitHub, or Microsoft — via OAuth. Accounts can only be created through a provider that supplies a verified email address, and we do not automatically link a social login to an existing account that happens to share the same email address. Social-only accounts can add a password later in settings. You agree to provide accurate, current information and to keep it up to date.

3.2 Email verification. Email verification may not be enforced at signup. We may introduce or require email verification at any time, and may limit functionality for unverified accounts.

3.3 Account security. You are responsible for safeguarding your credentials, API tokens, recovery codes, and any third-party authentication you connect. If your account already has a password set, linking or unlinking a social provider may require you to re-enter that password as an account-takeover safeguard. We offer optional two-factor authentication (TOTP); you are responsible for securely storing your two-factor recovery codes. Passkey (WebAuthn) support is planned and not yet generally available, so you should not rely on passkeys as a current second factor. Losing access to your second factor may require account-recovery assistance via [email protected].

3.4 Rate limiting. To protect the Service, we apply rate limits to authentication, signup, password-reset, abuse-reporting, upload, and API endpoints. Exceeding these limits may result in temporary throttling (e.g., HTTP 429 responses on the API).

3.5 Responsibility for activity. You are responsible for all activity that occurs under your account, including activity by your team members, by integrations you authorize, and by anyone using your credentials or tokens. Notify us promptly via [email protected] if you suspect unauthorized use.

3.6 Team members and roles. Depending on your plan, you may invite team members and assign roles (for example, "member" with deploy/edit access, or "admin" with management access), and may scope access to organizational groups ("spaces"). Team seats are capped by plan, and some plans include no team seats. Only the account owner may delete Sites or remove team members. You are responsible for your team members' use of the Service and for the email addresses you enter when inviting them. Pending invitations expire after a limited period (approximately 7 days).

4. No anonymous deploys

4.1 Every Site has an identified owner. Publishing requires a signed-in account. We do not permit anonymous or guest publishing. This is a deliberate security control: static hosting can be abused for phishing and spam, and attribution to an identified owner is how we enforce accountability.

4.2 Cooperation with law enforcement. Because every Site is attributed to an account, we may identify the account associated with abusive or unlawful content and may cooperate with law enforcement and respond to valid legal process, consistent with our Privacy Policy.

5. Your content and license to Droply

5.1 You own your content. As between you and Droply, you retain all ownership of the files, sites, data, and other materials you upload, publish, or transmit through the Service ("Your Content"). We claim no ownership of Your Content.

5.2 License you grant us. You grant Droply a worldwide, non-exclusive, royalty-free license to host, store, copy, cache, back up, reproduce, transmit, display, and serve Your Content, and to create the technical copies and derivatives strictly necessary (for example, extracting ZIP archives, building file manifests, indexing entry files, scanning for malware, generating previews, and injecting the free-tier banner) — in each case solely to operate, secure, and provide the Service to you and your visitors. This license lasts only as long as Your Content is stored with us and ends when Your Content is deleted, except for residual copies in routine backups and immutable records as described in Section 8 and our Privacy Policy.

5.3 Lead data. If you enable email lead-capture forms, you (not Droply) are the controller of the visitor data you collect (email addresses, any custom form fields, the visitor's IP address, and referrer). You are solely responsible for obtaining any required consent and providing any required notices to your visitors, for complying with applicable privacy law (including GDPR/UK-GDPR and CCPA/CPRA), and for honoring data-subject requests relating to that data. We act as your processor for lead data and provide export (CSV) and deletion when you delete the relevant Site. See the Privacy Policy.

6. Your representations and warranties about content

You represent and warrant that, for all of Your Content:

(a) you own it or have all rights, licenses, consents, and permissions necessary to upload, publish, and serve it through the Service and to grant the license in Section 5.2;

(b) it does not and will not infringe or misappropriate any third party's intellectual-property, privacy, publicity, or other rights;

(c) it does not violate these Terms, the Acceptable Use Policy, or any applicable law; and

(d) you have provided all notices and obtained all consents required to collect and process any personal data contained in or collected by Your Content (including via lead-capture forms).

7. Acceptable use

7.1 Your use of the Service is governed by our Acceptable Use Policy ("AUP"), which is part of these Terms. Among other things, the AUP prohibits phishing, malware, illegal content (including CSAM), infringing content, spam and deceptive redirects, abusive adult content, harassment/doxxing, and technical abuse such as bypassing plan limits, scanning, or security controls, using the Service as a proxy or unrelated file-drop, attacking third parties, or mass-creating Sites to evade limits or takedowns.

7.2 Security controls. We apply technical safeguards including malware scanning of uploads (using ClamAV) and ZIP-extraction limits (for example, caps on file count, total and per-file size, and compression ratio to prevent "zip bombs"). Uploads that fail a malware scan are not made live. You must not attempt to circumvent these controls.

7.3 Immediate action. As described in Section 12, we may act immediately — with or without notice — on phishing, malware, CSAM, or other illegal or high-risk content.

8. Data retention, deletion, and backups

8.1 Deployment retention (garbage collection). To conserve storage, we keep only a limited number of recent non-live Deployments per Site. Older superseded or failed Deployments are pruned — their extracted files on our edge storage and their raw uploads in object storage are permanently deleted — while a metadata record may be retained. The live Deployment is never pruned. As a result, long-term rollback is limited.

8.2 Site deletion. When you delete a Site, we reclaim its artifacts: the Site's files and Deployment directories on edge storage, its raw uploads in object storage, and any associated editor workspace are deleted, and associated data (such as captured leads, domains, and usage records) is removed. Deleted Sites may remain restorable for a limited period before permanent deletion; we do not guarantee a fixed restoration window. [TO CONFIRM: the operational purge schedule for soft-deleted Sites; no automatic time-based purge is currently configured.]

8.3 Account deletion and data-subject rights. You may request deletion of your account, and you may exercise applicable data-subject rights — including access, a copy/export of your personal data (portability), correction, and erasure — by emailing [email protected]. We aim to acknowledge such requests promptly and to respond within the period required by applicable law (for example, within 30 days under GDPR, extendable where permitted). On account deletion, we delete or anonymize personal data and Site content as described in the Privacy Policy, except for data we are required or permitted to retain (for example, immutable administrative audit logs, billing/tax records, and abuse records). [TO CONFIRM: whether self-service account deletion is available in the dashboard; today this may require contacting us.]

8.4 Logs and aggregated data. Our edge servers generate raw access logs that may contain visitor IP addresses, user agents, referrers, and request details. These raw edge logs are retained for a limited period (operationally targeted at approximately 30 days) and are then rotated/deleted, while aggregated analytics derived from them (such as daily visit counts and bandwidth totals) are retained longer for usage metering and billing. [TO CONFIRM: the final raw edge access-log retention window — this is a launch-blocking open item and must be set to a definite value before publication; the raw logs are rotated outside the Droply application.]

8.5 No archival guarantee. The Service is not a backup or archival service. You are responsible for keeping your own copies of Your Content. We make no guarantee that any particular Deployment, version, or file can be recovered after deletion or pruning.

9. Custom domains and third-party DNS / TLS

9.1 Availability. Connecting a custom domain (apex, "www", or a custom subdomain) is a paid-plan feature.

9.2 DNS configuration. You must own or control the domain you connect, and you are responsible for configuring DNS records (for example, an A record to our edge IP for apex domains, or a CNAME to our target for www/subdomains) at your DNS provider. We verify that DNS points to our infrastructure before a domain becomes active. We are not responsible for your DNS provider, registrar, propagation delays, or misconfiguration.

9.3 TLS via on-demand issuance. Once your domain is active, our edge issues and renews TLS certificates automatically, gated by an authorization check that confirms the domain belongs to a verified domain on a plan that permits custom domains. Certificates are issued through a third-party certificate authority. If your plan ceases to permit custom domains, or your Site or domain is suspended, certificate issuance for that domain may be withheld and the domain may stop serving.

9.4 Third-party services. Domain registration, DNS, and certificate authorities are third-party services subject to their own terms; your use of them is between you and those providers.

10. API and integrations

10.1 API access. We offer a versioned REST API (currently at /api/v1). API access is generally a paid-plan feature. Certain first-party clients (such as our browser extension) may have limited API access on any plan, subject to their stated abilities.

10.2 Tokens and OAuth. You may authenticate to the API using personal access tokens (shown in plaintext only once at creation — store them securely) or, for connected applications such as ChatGPT, via OAuth authorization. Tokens and OAuth grants act on your behalf and can create Sites and deploy content to your account. Treat tokens and OAuth grants like passwords. You can create, view (metadata), and revoke them from your dashboard; OAuth grants may also need to be revoked from the connected third party. OAuth access tokens are time-limited (for example, 15-day access tokens with 30-day refresh tokens).

10.3 Rate limits and changes. API and integration usage is subject to per-token rate limits and to your plan's usage caps. We may change, version, deprecate, throttle, or discontinue API endpoints, abilities, scopes, rate limits, and integrations at any time. We will use reasonable efforts to communicate material breaking changes, but cannot guarantee backward compatibility.

10.4 Integrations. We offer integrations such as ChatGPT, Zapier, a Chrome extension, and a VS Code extension (others may be listed as planned and not yet available). When you authorize an integration, you permit it to access your account through the API on your behalf. Each integration and the underlying third-party platform is governed by its own terms and privacy practices, for which we are not responsible.

11. Plans, billing, free tier, and usage limits

11.1 Payment processor. Paid plans are billed through Stripe, our third-party payment processor. We do not store your full card number or CVC; card data is handled by Stripe. We retain only limited references (such as a customer ID and your card brand and last four digits) and billing contact details (name, email, country). Your plan status is confirmed by Stripe webhooks, with a periodic (daily) reconciliation as a backstop. Your use of Stripe is also subject to Stripe's terms and privacy policy.

11.2 Plans and pricing. The current public tiers are Free, Starter, Pro, Business, and Enterprise, billed monthly or annually. Plans, prices, features, and usage limits are shown in the app and stored in our system of record (the plans table) rather than hardcoded, and may change; the limits and entitlements that apply to your account are always those displayed in the app for your current plan. [ASSUMPTION: prices are in U.S. dollars (USD) and are exclusive of taxes unless stated otherwise — confirm.]

11.3 Recurring billing and renewals. Paid subscriptions are recurring and automatically renew at the then-current price for successive billing periods (monthly or annual) until cancelled. Your billing cycle is anchored to the date you start the subscription (your subscription "anniversary"), not a fixed calendar date. By subscribing, you authorize us and Stripe to charge your payment method on each renewal. Renewal receipts/notices are issued via Stripe.

11.4 Plan changes and proration. You may upgrade or downgrade between plans, or switch between monthly and annual billing. Plan changes generally take effect immediately, with prorated charges or credits applied through Stripe; where available, you will see a proration preview before confirming.

11.5 Cancellation. You may cancel at any time. Cancellation generally takes effect at the end of the current billing period; your paid features remain available through that period (a grace period), after which your account reverts to the Free tier. Immediate cancellation may also be available.

11.6 Failed payments. If a renewal payment fails, your subscription is treated as past-due and Stripe will attempt to recover payment through its retry (dunning) process. If those retry attempts are exhausted without a successful payment, the subscription is treated as invalid and your account reverts to the Free tier and its limits. The exact number and timing of retry attempts are governed by our payment-processor configuration.

11.7 Free tier. The Free tier is subject to usage limits (for example, a single project, a per-upload size cap, and monthly visit and bandwidth caps) and displays the Droply banner; the current Free-tier limits are shown in the app. We may, in the future and with prior notice where feasible, remove Free-tier Sites after an extended period of inactivity; this is not currently enforced, and we make no commitment to a specific inactivity threshold at this time.

11.8 Metered usage and over-limit suspension. Usage is metered against your plan's monthly visit and bandwidth caps on an account-wide basis (summed across all your Sites) over your billing cycle. If you exceed either cap, your live Sites are automatically switched to serve a static "over-limit" placeholder page instead of your content. Service is restored automatically when your usage returns under the cap (for example, at the next cycle) or when you upgrade. To prevent a single source from artificially inflating your counts (quota poisoning), visit counting from any one IP address to a Site is capped per day; page views beyond that still serve but stop counting as visits, while bandwidth is always counted as real bytes served. Over-limit status means your content is temporarily unavailable; it is not a suspension for misconduct.

11.9 Plan grants and trials. We may, at our discretion, issue temporary plan grants (gifts, trials, or overrides), capped at a limited duration (currently up to 90 days). Grants only ever raise your tier — never downgrade a paying customer — and the higher of your paid plan or active grant applies. When a grant ends, you revert to your paid plan or the Free tier. We may send a reminder before a grant expires (for example, 3 days prior). If a grant is configured to do so, Sites in excess of your fallback plan's project limit may be suspended when the grant ends. Grants do not guarantee renewal, and continued access at the granted level after expiry requires paying for an equal or higher plan.

11.10 Taxes. You are responsible for any applicable taxes, duties, or government charges associated with your subscription, excluding taxes on our net income. [ASSUMPTION: Droply does not currently collect sales tax/VAT and prices are tax-exclusive; if tax collection is enabled (e.g., via Stripe Tax), it will be added at checkout — confirm.]

11.11 Refund policy. [ASSUMPTION: Except where required by law, all fees are non-refundable, and there are no refunds or credits for partial billing periods, unused features, or downgrades. We may, at our sole discretion, offer a refund on a case-by-case basis. Recommended default: a 14-day refund window for first-time subscribers — confirm the final refund policy before launch.] Chargebacks or payment disputes filed without first contacting us at [email protected] may result in suspension of your account.

12. Suspension, takedown, and termination

12.1 By you. You may stop using the Service, delete your Sites, and (subject to Section 8.3) close your account at any time. Cancelling a paid subscription is described in Section 11.5.

12.2 By us — content and Sites. We may suspend, disable, repoint to a notice page, remove, or take down any Site or content, with or without notice, if we reasonably believe it violates these Terms, the AUP, or the law, or to protect the Service, our users, our domains' reputation, or third parties. Suspension typically switches the Site's "current" pointer to a suspension page and disables associated custom domains and their certificate authorization; the underlying files may remain stored but are not served.

12.3 Immediate action. We may act immediately and without prior notice against phishing, malware, CSAM, other illegal content, or content posing an imminent risk of harm.

12.4 By us — accounts. We may suspend (temporary) or ban (permanent) your account for violations of these Terms or the AUP, for repeated or severe abuse, for non-payment, or as required by law. Suspension or ban takes effect immediately and logs you out across all sessions and devices; suspended or banned accounts cannot access the dashboard or API until reinstated.

12.5 Abuse reporting. Anyone may report abuse via our public form at droply.host/abuse or by contacting [email protected]. We review reports and may take action as described above. Copyright complaints should follow our DMCA Policy.

12.6 Reinstatement / appeals. If you believe an action was taken in error, you may contact us at [email protected] to request review. [TO CONFIRM: formal appeals process and target response times; enforcement is currently handled case-by-case by staff.]

12.7 Effect of termination. On termination, your right to use the Service ends and your Sites and data may be removed from our servers, subject to the retention described in Section 8 and the Privacy Policy. Sections that by their nature should survive termination (including Sections 5.1, 6, 11 (accrued fees), 13, 14, 15, 16, 17, and 18) survive.

13. Service provided "AS IS"; availability; modifications

13.1 No SLA. We work to keep the Service available and performant, but we provide it on an "AS IS" and "AS AVAILABLE" basis. We do not offer any uptime, availability, or service-level guarantee unless expressly agreed in a separate signed agreement.

13.2 Interruptions. The Service may be unavailable due to maintenance, updates, failures, attacks, third-party outages, or other causes. We are not liable for any resulting interruption or data loss.

13.3 Modifications. We may modify, add, suspend, or discontinue any part of the Service (including features, plans, limits, and integrations) at any time. Where a change materially reduces a core paid feature, we will use reasonable efforts to provide notice.

14. Disclaimers of warranty

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE AND ALL CONTENT AND MATERIALS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, THAT MALWARE SCANNING WILL DETECT ALL THREATS, OR THAT ANY CONTENT WILL BE PRESERVED, RECOVERABLE, OR ALWAYS AVAILABLE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

15. Limitation of liability

15.1 No indirect damages. TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, DATA, OR CONTENT, OR FOR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

15.2 Liability cap. TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE TOTAL AMOUNT OF FEES YOU ACTUALLY PAID TO US FOR THE SERVICE IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. IF YOU HAVE PAID NOTHING (FOR EXAMPLE, FREE-TIER USE), OUR TOTAL LIABILITY WILL NOT EXCEED [ASSUMPTION: USD 100].

15.3 Exceptions. Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above may not apply to you. Nothing in these Terms limits liability that cannot be limited by law (for example, for fraud, gross negligence, or death or personal injury caused by negligence).

16. Indemnification

You will defend, indemnify, and hold harmless Droply and its officers, directors, employees, and agents from and against any claims, damages, liabilities, losses, costs, and expenses (including reasonable legal fees) arising out of or relating to: (a) Your Content; (b) your use of the Service; (c) your violation of these Terms, the AUP, or any law; (d) your infringement or misappropriation of any third party's rights; or (e) data you collect from your visitors (including via lead-capture forms). We will provide you with reasonable notice of any such claim and may participate in the defense at our own expense.

17. Intellectual property and copyright

17.1 Our IP. The Platform, the Droply name and brand, our blog and marketing content (some of which is generated with AI assistance and is our property), and all related software, designs, and materials are owned by Droply or our licensors and are protected by intellectual-property laws. These Terms grant you no rights in them except the limited right to use the Service.

17.2 Copyright complaints. We respond to notices of alleged copyright infringement under the U.S. Digital Millennium Copyright Act (DMCA) and comparable laws, and we maintain a policy of terminating repeat infringers in appropriate circumstances. See our DMCA Policy for how to submit a notice or counter-notice. Our designated agent and all copyright notices can be reached at [email protected].

18. Service providers and subprocessors

18.1 Third-party providers. We rely on a limited set of third-party service providers to operate the Service, which may process limited account, billing, content, or visitor data on our behalf, including: Stripe (payment processing); Oracle Cloud Infrastructure (OCI) Object Storage (durable storage of uploads); Google, GitHub, and Microsoft (OAuth single sign-on); ClamAV (malware scanning of uploads); Cloudflare (DNS for our certificate issuance); Plausible (privacy-friendly product analytics); and Anthropic (used only to generate our own first-party blog and marketing content, never Your Content). The current list of subprocessors and the categories of data they process is maintained in, and described in more detail by, our Privacy Policy. We remain responsible for our providers' processing of personal data to the extent required by applicable law.

19. Governing law and dispute resolution

[ASSUMPTION: Governing law & venue] These Terms are governed by the laws of [ASSUMPTION: the State of Delaware, USA / or the operator's home jurisdiction], without regard to conflict-of-laws rules, and the parties submit to the exclusive jurisdiction of the courts located in [ASSUMPTION: that jurisdiction] for any dispute not subject to arbitration. The U.N. Convention on Contracts for the International Sale of Goods does not apply. Confirm the operating entity's jurisdiction and align governing law/venue accordingly.

19.1 Informal resolution. Before filing a claim, you agree to contact us at [email protected] and attempt to resolve the dispute informally for at least 30 days.

19.2 Arbitration / class-action waiver. [ASSUMPTION: Optional — for U.S. operators, include a binding individual arbitration clause and a class-action waiver (e.g., AAA/JAMS rules), with a small-claims carve-out and an opt-out window. This is a significant business and legal decision; confirm whether to include arbitration and a class-action/jury-trial waiver, as enforceability and disclosure requirements vary by jurisdiction and are restricted for EU/UK consumers.]

19.3 Consumer rights. If you are a consumer in the EU/UK or another jurisdiction with mandatory consumer-protection rights, nothing in this Section deprives you of protections that cannot be waived under the law of your country of residence.

20. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will update the "Last updated" date and provide reasonable notice (for example, by email or an in-app notice). [ASSUMPTION: material changes take effect 30 days after notice; price increases take effect at your next renewal after at least 30 days' notice.] Your continued use of the Service after changes take effect constitutes acceptance. If you do not agree, you must stop using the Service and may cancel.

21. General

21.1 Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms, in whole or in part, including in connection with a merger, acquisition, reorganization, or sale of assets. Any prohibited assignment is void.

21.2 Severability. If any provision of these Terms is held unenforceable, that provision will be limited or severed to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

21.3 No waiver. Our failure to enforce any provision is not a waiver of our right to do so later.

21.4 Force majeure. We are not liable for any failure or delay caused by events beyond our reasonable control.

21.5 Relationship. The parties are independent contractors; these Terms create no partnership, agency, or employment relationship.

21.6 Notices. We may provide notices to you by email, through the dashboard, or by posting on the Platform. You may send notices to us at [email protected].

21.7 Entire agreement. These Terms, together with the Acceptable Use Policy, Privacy Policy, and DMCA Policy, constitute the entire agreement between you and Droply regarding the Service and supersede all prior agreements on the subject. In the event of a conflict, these Terms control unless a document expressly states otherwise.

22. Contact

Questions about these Terms, or any privacy, abuse, copyright/DMCA, or security matter, can be sent to:

General, legal, and security: [email protected] Abuse reports: [email protected] or droply.host/abuse Copyright / DMCA: [email protected]

Assumptions & items to confirm

The following items require a business or legal decision and are marked inline above as [ASSUMPTION: ...] or [TO CONFIRM: ...]:

Note — not legal advice. This document is a draft prepared to reflect the platform's actual behavior and common 2026 SaaS practice. It is not legal advice. Have a qualified attorney review and adapt it (including the bracketed assumptions, governing law, arbitration, refund, tax, and age provisions) for your jurisdiction and business before you rely on or publish it.

This document is a draft pending legal review and is not legal advice. Have it reviewed by a qualified lawyer before launch.
Terms Privacy Acceptable Use DMCA