Connect your domain
Connect your domain with IONOS
Your domain is managed in the IONOS Control Center. The record goes in the DNS settings for your domain.
The record you are adding
Droply shows your exact record on the Domains page of your dashboard. It looks like this (copy your own values from there):
Type
CNAME
Name / Host
your subdomain
or
or
@ for the root
Value / Target
customers.droply.id
Steps in IONOS
The words in bold are exactly what to look for and click in IONOS.
- Go to my.ionos.com and log in with your IONOS email and password.
- In the top menu, open Domains & SSL to see your domains.
- Find the domain you want to connect and click the gear icon (or three-dots menu) under Actions.
- From that menu, choose DNS to open the domain's DNS records.
- Click the Add record button to start a new entry.
- Pick the type Droply shows you (for example CNAME or TXT) under Type.
- In the Hostname field, enter only the label Droply gave you (for example
www), or leave it as the root for the bare domain. - In the Points to field (or Value for a TXT record), paste the target Droply shows you (the one above).
- Leave TTL at its default, then click Save.
Open IONOS
Opens in a new tab. Keep this guide open beside it.
Good to know
- The Hostname field takes only the label: type just
www(IONOS adds your domain on the end), notwww.yourdomain.com. - For a record on the root domain, leave the Hostname field empty or use
@. - IONOS does not allow a true CNAME on the root domain; if Droply's record is a CNAME for the bare domain and IONOS blocks it, use a subdomain like
wwwinstead. - Enter the Points to value without
http://orhttps://. - Make sure your domain still uses the IONOS name servers (the default), or the record will not take effect.
- Your change saves instantly, but can take up to about 1 hour to be visible everywhere.
After you save
That is the only step on your side. DNS changes take a few minutes to spread across the internet (sometimes up to an hour). You do not need to do anything else: Droply checks automatically and turns your domain live the moment it is ready, with HTTPS set up and renewed for you forever. Grab a coffee and come back in a bit.