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Connect your domain

Connect your domain with Cloudflare

Your domain is managed in the Cloudflare dashboard. The single most important thing here: the record must be set to "DNS only" (grey cloud), or your secure connection will not work.

  • 10 quick steps
  • About 2 minutes
  • You only do this once
  • HTTPS is automatic

The record you are adding

Droply shows your exact record on the Domains page of your dashboard. It looks like this (copy your own values from there):

Type CNAME
Name / Host your subdomain
or @ for the root
Value / Target customers.droply.id
!

Read this before you save

  • Critical: for the CNAME, Proxy status must be DNS only (grey cloud), NOT Proxied (orange cloud). If it stays orange, your site fails with an SSL handshake error (Error 525). Just click the cloud icon to switch it to grey.

Steps in Cloudflare

The words in bold are exactly what to look for and click in Cloudflare.

  1. Sign in at dash.cloudflare.com with your Cloudflare email and password.
  2. On the home screen, click the website (domain) you want to connect from your list of sites.
  3. In the left-hand menu, click DNS, then click Records.
  4. Click the Add record button above the list of existing records.
  5. Open the Type dropdown and choose the type Droply shows you (usually CNAME, or TXT for a verification record).
  6. In the Name field, enter the label exactly as Droply shows it (see "Good to know" below for the root domain).
  7. In the Target field (called Content for a TXT record), paste the Value Droply shows you (the one shown above).
  8. For a CNAME, click the Proxy status toggle so it reads DNS only and shows a grey cloud, not an orange one. This step does not apply to TXT records.
  9. Leave TTL set to Auto.
  10. Click Save.
Open Cloudflare Opens in a new tab. Keep this guide open beside it.

Good to know

  • The Name field takes only the label, not the full address. For a subdomain like www.yourdomain.com, enter just www and Cloudflare adds the rest. For the root domain (e.g. yourdomain.com with nothing in front), enter @.
  • Cloudflare automatically flattens a CNAME on the root (@), so pointing your root domain at Droply works here even though plain DNS normally forbids it.
  • If a record with the same name already exists (an old www or @, or an A record), edit or delete it first, since duplicates conflict.
  • Changes are usually live within a few minutes, though it can occasionally take up to an hour to fully propagate before Droply confirms the domain.

After you save

That is the only step on your side. DNS changes take a few minutes to spread across the internet (sometimes up to an hour). You do not need to do anything else: Droply checks automatically and turns your domain live the moment it is ready, with HTTPS set up and renewed for you forever. Grab a coffee and come back in a bit.

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